Seniors Helping Seniors | Suncoast Senior Care Website: suncoastseniorcare.com Effective Date: March 11, 2026 Last Updated: March 11, 2026
Seniors Helping Seniors®, operated locally by Suncoast Senior Care (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at suncoastseniorcare.com, how we use it, and the choices you have regarding your information.
By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
Information We Collect
Information You Provide Directly
When you contact us by phone, submit a form on our website, or use our live chat feature, you may provide information such as:
- Your name
- Phone number
- Email address
- Mailing address or city of residence
- The name and general details of the person who may need care
- A description of the care needs or services you are interested in
- Your relationship to the person who may need care
We only collect information that is necessary to understand your situation and respond to your inquiry.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- Your IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages you visit on our site and time spent on each page
- The website or search engine that referred you to our site
- General geographic location (city or region, not precise location)
This information is collected through cookies, analytics tools, and similar technologies. It helps us understand how visitors use our website so we can improve the experience.
Phone Call Tracking
We may use call tracking software to measure the effectiveness of our marketing efforts. When you call a tracking number displayed on our website, the call may be recorded or logged for quality assurance and training purposes. If call recording is active, you will be notified at the beginning of the call.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry about our services
- To schedule consultations, assessments, or care
- To communicate with you about services that may be relevant to your needs
- To improve our website, content, and user experience
- To measure the performance of our marketing and advertising
- To comply with applicable laws and regulations
We do not sell your personal information to third parties.
How We Share Your Information
We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors who help us operate our website, manage communications, and analyze site traffic (for example, our website hosting provider, analytics platforms, and chat service). These vendors only receive the information necessary to perform their services and are required to protect it.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
- Business Transfers: If our business or any part of it is sold, merged, or transferred, your information may be part of that transaction. You would be notified of any such change.
We do not share your personal information with other home care agencies, marketing companies, or data brokers.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyze traffic. These may include:
- Essential Cookies: Required for the website to function properly (such as remembering your preferences during a session).
- Analytics Cookies: Used to understand how visitors interact with our website. We use tools such as Google Analytics to collect anonymized usage data.
- Advertising Cookies: If we run online advertising campaigns, cookies may be used to measure ad performance and deliver relevant ads on other platforms.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though doing so may affect your experience on our website.
Third-Party Links
Our website may contain links to other websites, such as the national Seniors Helping Seniors® website, social media platforms, or community resources. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any site you visit through a link on ours.
Data Security
We take reasonable measures to protect the personal information you provide to us. This includes using secure hosting, encrypted connections (SSL/TLS), and limiting access to personal data to authorized personnel. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You have the following options regarding your personal information:
- Opt Out of Communications: If you no longer wish to receive emails or calls from us, you may let us know by contacting us at the information below, and we will remove you from our contact list.
- Request Your Information: You may request a summary of the personal information we hold about you.
- Request Deletion: You may request that we delete your personal information from our records, subject to any legal obligations that require us to retain it.
- Cookie Preferences: You may adjust your browser settings to manage or disable cookies.
To exercise any of these rights, please contact us using the information at the bottom of this page.
Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information through our website, please contact us and we will take steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Seniors Helping Seniors | Suncoast Senior Care Phone: 941-877-1000 Email: seniorcare@seniorcaretampabay.com Website: suncoastseniorcare.com
Each Seniors Helping Seniors® office is independently owned and operated. Seniors Helping Seniors® is a registered trademark of Corporate Mutual Resources Incorporated.
